Return and Refund Policy

Thank you for shopping at Ferrer Digital Agency.

If for any reason you are not entirely satisfied with a purchase, we invite you to review our refunds and returns policy.

The following terms apply to any services you have purchased with us.

Interpretation and Definitions

Interpretation

Words whose initial letter is in uppercase have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Refund and Return Policy:

Company (referred to as "the Company", "We", "Our" or "Ours" in this Agreement) refers to Ferrer Digital Agency LLC, orporation Trust Center ( CT Corporation ), 1209 North Orange Street, Wilmington, Delaware 19801-1120, United States

Services refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Services from Us.

Service refers to the Website.

Website refers to Ferrer Digital Agency, accessible at https://www.famarketing.io/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Rights to Cancel Orders

You have the right to cancel Your Order within 7 days without giving any reason for doing so.

The deadline to cancel an Order is 7 days from the date on which You began contracting the services, i.e., 1 (one) day after signing the service contract.

To exercise Your right of cancellation, You must inform us of your decision by a clear statement. You can inform us of your decision by:

By email: ferreragency@protonmail.com

By visiting this page on our website: https://www.famarketing.io/get-in-touch.html

We will reimburse within 14 days from the day on which the services are cancelled. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement. In the case of credit card, we will request the credit card company within 14 days, and they will refund it within their stipulated time.

Conditions for Returns

For Services to be eligible for a return, please make sure that:

The Services were purchased in the last 7 days

The following Services cannot be returned:

The provision of Services made to Your specifications or clearly personalized.

The provision of Services which, by their nature, are not suitable to be returned, deteriorate rapidly or whose expiry date has passed.

The provision of Services which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any Service that do not meet the above return conditions at our sole discretion.

Only regular priced Services may be refunded. Unfortunately, Services on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

You are responsible for informing us of your intention to return the digital Service. Please contact us to initiate the return process.

We cannot issue a refund without confirmation from our team that access to the digital Service has been revoked.

If you wish to request a refund of the amount attributed to Google Ads, Meta Ads, LinkedIn Ads, TikTok Ads, YouTube Ads, or any other advertising platform, you must do so directly with them, without involving Ferrer Digital Agency in this process. For instance, a Google Ads account is comparable to a bank account, and only the account holder should request a refund from Google Ads respecting their own rules.

Gifts

If the Services were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Services were not marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give to you later, we will send the refund to the gift giver.

Contact Us

If you have any questions about our Refund and Return Policy, please contact us:

By email: ferreragency@protonmail.com

By visiting this page on our website: https://www.famarketing.io/get-in-touch.html

By mail: corporation Trust Center ( CT Corporation ), 1209 North Orange Street, Wilmington, Delaware 19801-1120, United States